Frequently Asked Questions
Everything you need to know about your Aeroe gear and orders.
What is the typical shipping time for domestic orders?
Standard shipping usually takes 3-5 business days. We also offer expedited shipping options at checkout for those who need their gear sooner.
Do you offer international shipping?
Yes, Aeroe ships to over 50 countries worldwide. International delivery times vary by location but typically range from 7-14 business days.
What is your return policy for sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for hygiene reasons, certain apparel items cannot be returned once opened.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts to ensure the perfect fit for optimal performance.
Are Aeroe products covered by a warranty?
All Aeroe hardware and equipment come with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from athletic use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through our financing partners.